Privacy Policy

This Privacy Policy explains how Superior Overhead Doors MGMT, LLC, DBA Superior Overhead Doors collects, uses, and protects information when you visit or interact with our website and services.

Effective date: January 1, 2026

Last updated: January 1, 2026

This policy applies to Superior Overhead Doors MGMT, LLC, DBA Superior Overhead Doors ("we," "us," "our"), our website, and any services, forms, calls, or communications you choose to use. We are committed to protecting your personal data and your privacy.

By using our site or services, you acknowledge and agree to this policy to the extent allowed by applicable law. If you do not agree, please do not use the site or submit personal information.

Introduction & Overview

This Privacy Policy describes the types of information Superior Overhead Doors MGMT, LLC, DBA Superior Overhead Doors collects, how we use it, and the choices available to you regarding your data. This policy covers information collected through our website, phone calls, A2P text messaging, emails, and in-person service interactions.

Data Collection & Usage

We collect information you provide directly and information collected automatically when you interact with our website or services.

Personal Information

  • Name, email address, phone number, and service address
  • Details about your request, property, or service needs
  • Any information you submit through forms, email, or phone calls

Usage Data

  • IP address, device type, browser type, and operating system
  • Pages viewed, time on site, and referring sources
  • Approximate location based on IP address

How We Use This Information

  • Respond to inquiries and provide requested services
  • Schedule appointments and communicate about service updates
  • Improve site performance and user experience
  • Prevent fraud, misuse, and security incidents
  • Comply with legal obligations

Tracking Technologies, Google Ads & Analytics

We use cookies, pixels, and similar technologies to understand site performance and improve marketing effectiveness. These tools may collect usage data such as pages viewed, time on site, and interactions with ads.

Google Analytics

We may use Google Analytics to analyze website traffic and usage patterns. You can opt out by using browser-based controls or the Google Analytics Opt-out Browser Add-on.

Google Ads, Remarketing & Retargeting

We may use Google Ads features such as remarketing and retargeting to show relevant ads to past visitors. You can manage ad personalization through Google Ads Settings or by adjusting your browser and device advertising preferences.

A2P 10DLC / SMS Compliance

If you opt in to receive text messages from Superior Overhead Doors MGMT, LLC, DBA Superior Overhead Doors, you consent to receive SMS messages related to your inquiry, appointment scheduling, estimates, and service updates. Consent is not a condition of purchase. Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.

Opt-In, Opt-Out, and Help

  • Opt-in occurs when you submit your phone number via our web forms and check the consent box.
  • You can opt out at any time by replying STOP or UNSUBSCRIBE to any message.
  • For help, reply HELP or contact us through our website.

Frequency & Carrier Charges

Message frequency varies based on your requests. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Information Sharing

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, website hosting, analytics, SMS delivery, or CRM platforms), and only for legitimate business purposes.

We may also disclose information if required by law, to protect our rights, or to prevent fraud or security issues.

Regulatory Compliance (GDPR/CCPA)

Depending on your location, you may have rights regarding your personal data. These include the right to access, correct, delete, or request portability of your information, and the right to opt out of certain processing.

  • Access: Request a copy of the personal information we hold about you.
  • Deletion: Request that we delete your personal information, subject to legal requirements.
  • Opt-out of sale/sharing: We do not sell personal information; if this changes we will provide a clear opt-out.
  • Data portability: Request your data in a portable, commonly used format.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

We retain personal information only as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.

Contact Information

If you have questions or requests about this Privacy Policy or your data, please contact us at:

Superior Overhead Doors MGMT, LLC, DBA Superior Overhead Doors
https://www.superioroverheaddoors.com/